Consumers have the following right of withdrawal:

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CANCELLATION POLICY

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Denise Gebauer, Brüsseler Straße 22, 13353 Berlin, +49 172 3261007, kontakt@travelld.de) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory. 

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

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Pursuant to Section 356 (5) of the German Civil Code (Bürgerliches Gesetzbuch - BGB), the right of withdrawal shall also expire in the case of contracts for the provision of digital content that is not on a physical data carrier if

a) the consumer has expressly consented to the entrepreneur commencing performance of the contract before the expiry of the withdrawal period,

(b) the consumer has confirmed his knowledge that his consent under subparagraph (a) will cause his right of withdrawal to expire upon commencement of performance of the contract; and

c) the entrepreneur has provided the consumer with a confirmation in accordance with § 312f BGB.

Attachment: Sample cancellation form

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Sample cancellation form

(If you want to cancel the contract, please fill out and return this form). 

To Denise Gebauer, Brüsseler Straße 22, 13353 Berlin, kontakt@travelld.de: 

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

   ……………………

- Ordered on (*)/received on (*) 

   ……………………

- Name of the consumer(s) 

   ……………………

- Address of the consumer(s) 

   ……………………

- Signature of the consumer(s) (only in case of notification on paper) 

   ……………………

- Date 

   ……………………

(*) Delete as applicable.

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